By Shefali Kapadia
The idea of a robot automatically buying a consumer the perfect new pair of jeans is no longer a futuristic pipe dream. It’s a reality occurring now through the advent of agentic commerce, in which AI agents make purchases on consumers’ behalf.
In fact, Mastercard cardholders will have agentic AI shopping access in time for this holiday season, the company announced this month. Days before, Visa added toolkits to help developers build AI agents that connect to its Visa Intelligent Commerce.
As these payments firms roll out agentic AI capabilities, security is at the forefront of their initiatives. Industry experts see huge potential for seamless shopping experiences as agentic commerce catches on, but they also acknowledge the technology opens the doors to risks.
SHEFALI KAPADIA 