By Shefali Kapadia It’s not uncommon for a consumer to order the same shirt in three sizes, then return the two that don’t fit. But what happens when the consumer swaps the labels and returns different shirts, or buys a dress for an event, wears it once with the tag tucked in, then returns it?Continue reading “Retailers are calling on AI to stop customer return fraud”
Tag Archives: report
Data center construction boom driving historic manufacturing opportunities
By Shefali Kapadia If someone told Trey Travis five years ago he’d be walking the floor of a supercomputing show, he wouldn’t have believed them. Georgia-based Southeastern Hose, where Travis is VP of operations, manufactures corrugated metal hoses and traditionally serves customers in industries such as steel and petrochemicals. But the hoses have another purpose:Continue reading “Data center construction boom driving historic manufacturing opportunities”
Prepared food surge in c-stores brings packaging innovations
By Shefali Kapadia Convenience stores are no longer just a spot to grab an energy drink and a bag of chips. The retailers are increasingly becoming an outlet for prepared meals and fresh food – even sushi – while still maintaining grab-and-go convenience. For packaging suppliers, the c-store sector presents a growing opportunity to supplyContinue reading “Prepared food surge in c-stores brings packaging innovations”
Facebook fraud becomes lightning rod
By Shefali Kapadia Social media platforms, especially Facebook, have become a hotbed for payment scams, putting financial institutions in a position of playing the last line of defense to stop money transfers from a victim to a criminal. The Federal Trade Commission tallied the toll on consumers last month in a new report: $2.1 billion inContinue reading “Facebook fraud becomes lightning rod”
How NASA is using AI and digital twins to replicate outer space on Earth
By Shefali Kapadia When NASA’s Mars rover, Perseverance, needs to move from point A to point B, it’s not as simple as plugging in GPS directions. The rover has to avoid boulder fields, sand dunes, and steep slopes on a foreign planet. To help chart a course for Perseverance, NASA has enlisted the help ofContinue reading “How NASA is using AI and digital twins to replicate outer space on Earth”
Inside CPG’s AI advertising boom, from Super Bowl spots to synthetic focus groups
By Shefali Kapadia Coca-Cola’s holiday ad and Svedka’s Super Bowl commercial share more in common than promoting a beverage — both were generated with the help of AI. The technology is catching on at consumer goods companies, with marketing leaders adding AI to their processes on both the creative and strategic sides. As a result, assets andContinue reading “Inside CPG’s AI advertising boom, from Super Bowl spots to synthetic focus groups”
Second-chance hiring continues to gain traction among major manufacturers
By Shefali Kapadia Drew Crowe had been incarcerated multiple times and was stuck in a vicious cycle, as he described it: getting “locked up,” lacking skills and having no idea how to craft a resume or secure a job. Crowe found a turning point when a manufacturing employer hired him to work as a third-shiftContinue reading “Second-chance hiring continues to gain traction among major manufacturers”
How Chicago’s outskirts rose to national intermodal dominance
By Shefali Kapadia A truck drives out of an Amazon fulfillment center in Joliet, Illinois. Another hauls an intermodal container into a nearby BNSF’s Logistics Park. And another pulls into a Lineage warehouse to pick up a refrigerated load. It wasn’t always like this in Joliet, located in Will County to the southwest of Chicago.Continue reading “How Chicago’s outskirts rose to national intermodal dominance”
Meet The World’s Top Companies For Women 2025
By Shefali Kapadia When Karin Hoeing first joined BAE Systems, a U.K.-based global defense, security and aerospace company, nearly eight years ago, she was the only woman on the executive committee. But that wasn’t the only thing that made her stand out: She is German, unlike her mostly British and American male peers at theContinue reading “Meet The World’s Top Companies For Women 2025”
AI commerce portends potential fraud
By Shefali Kapadia The idea of a robot automatically buying a consumer the perfect new pair of jeans is no longer a futuristic pipe dream. It’s a reality occurring now through the advent of agentic commerce, in which AI agents make purchases on consumers’ behalf. In fact, Mastercard cardholders will have agentic AI shopping access in time forContinue reading “AI commerce portends potential fraud”
SHEFALI KAPADIA 