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AI is slowly transforming the cold chain, the supply chain that handles your ice cream and deli meat
By Shefali Kapadia When a shipment of refrigerated or frozen goods arrives at one of Lineage’s automated warehouses, machines spring into action. Computer-vision technology scans pallets and logs data on customers, product types, and item descriptions. AI-driven algorithms combine shipment data with historical information to predict when a truck will take the goods out of the warehouse.… Read more
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Packaging suppliers respond to QSR diners hungry for a better experience
By Shefali Kapadia Packaging used to be an afterthought for quick-service restaurants. “They’d throw in your little package of salt, pepper, a terrible napkin, a spork,” said Jim Owen, senior analyst of packaging and logistics at RaboResearch food and agribusiness. But dining trends are changing. Convenience has become a top priority for consumers. More than 60% of Gen… Read more
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How Bob’s, Ikea are bucking the trend of furniture retail stagnation
By Shefali Kapadia Around the Bob’s Discount Furniture office, corporate has a saying: “Value is always in vogue,” according to Ramesh Murthy, the retailer’s COO. That philosophy has enabled Bob’s to expand at a time when the overall home retail category is stagnating. Furniture and home furnishings store sales have fallen since their peak of $12.7… Read more
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Universities are tailoring supply chain courses to prepare students for the industry’s AI revolution
By Shefali Kapadia At The Ohio State University, students attend lectures on generative AI and predictive analytics for supply chain management. At Georgia Tech, supply chain leaders can take a “Generative AI Application for Supply Chain Professionals” course. The Massachusetts Institute of Technology offers a summer immersive called AI in Supply Chain and Logistics Management.… Read more
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Companies’ biggest barrier to AI isn’t tech — it’s employee pushback. Here’s how to overcome it.
By Shefali Kapadia When leaders at Colgate-Palmolive were ready to roll out an AI Hub for employees this past summer, they knew exactly what they wanted to avoid: a small group of people implementing an AI strategy assuming they knew the best use cases for each department and pushing an AI system onto the rest… Read more
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Companies large and small are using AI for employee onboarding. It can save HR days of time.
By Shefali Kapadia When your organization has nearly 300,000 global employees across the US, Japan, and Europe, many of whom work remotely, how do you manage onboarding new hires? That scenario presented Hitachi with challenges to keep new employees engaged, but also an opportunity to overhaul its onboarding with an AI digital assistant this past… Read more